Privacy Policy

Last updated: March 16, 2026

This Privacy Policy describes how TradeFlow Asia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We understand that your trust is important, and we take the protection of your personal data seriously.

Information We Collect

We collect information in several ways to provide and improve our services. When you visit our website, we gather data about your browsing behavior, including pages viewed, time spent on pages, and the links you click. This helps us understand how you interact with our platform and optimize your experience.

If you create an account, subscribe to our newsletter, or contact us directly, we collect personal information such as your name, email address, and any messages you send. We also collect technical information including your IP address, browser type, operating system, and device information. Additionally, we use cookies and similar technologies to enhance your browsing experience and gather analytics data.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Your data helps us personalize your experience, deliver relevant content about international trade, RCEP, CPTPP, and ASEAN market analysis. We analyze usage patterns to enhance website functionality and user interface.

We may send you communications about updates, newsletters, and information related to trade economics and export analysis. We use your information to respond to inquiries and provide customer support. We also use data to protect against fraud, ensure security, and comply with legal obligations. We do not sell or share your personal information with third parties for marketing purposes without your consent.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can request a copy of the data we hold about you at any time. If you wish to update or remove your information, or if you have concerns about how we use your data, please contact us using the details below.

You can also control your cookie preferences and opt out of certain tracking technologies through your browser settings. You have the right to unsubscribe from our mailing lists and communications. We will honor your preferences and requests regarding your personal data. If you are located in regions with specific data protection regulations, additional rights may apply to you.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather analytics about how visitors use our website. Cookies are small files stored on your device that help us remember your preferences and understand your behavior. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain for longer periods.

Analytics cookies help us understand traffic patterns and user engagement with content about Malaysian trade, exports, and ASEAN partnerships. We also use functional cookies to remember your settings and preferences. Some third-party services may place cookies on our site for analytics and measurement purposes. You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, and loss. Our security practices include encryption, secure data storage, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We limit access to your personal information to employees and service providers who need to know this information to provide our services. We maintain confidentiality obligations with anyone who has access to your data. If a security breach occurs, we will notify affected individuals as required by applicable laws and regulations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by updating the “Last updated” date at the top of this page. Your continued use of our website after changes become effective constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. If you do not agree with any changes we make, you may choose to discontinue your use of our services.